Ray Go Solar Holdings Bhd
1. What is NEM?NEM allows self-consumption of electricity generated by Solar PV System owners and the excess of energy (kWh) to be exported to the grid.
2. Who is eligible to apply the NEM?Yes, as long as you are the registered consumers of Tenaga Nasional Malaysia (TNB) in Peninsular Malaysia and your name/ company name must same as in the TNB bill.
3. Is the non-local or foreign company eligible to apply NEM?Yes, as long as they are the registered consumers of TNB.
4. Is there any cash out for the excess power generated each month?No cash will be paid. Any excess power will be roll over to the next within 24 months from the start of NEM consumer’s billing system.5. If the weather is good, can I assume that I can totally no need to pay my TNB bill?Yes, but if your electricity generated by solar system is more than your TNB usage, it will become negative, you cannot take back the money. So, recommended not to do too big for the system capacity.6. Does my current roof able to sustain the weight of solar panels?Please contact us to get consultation.7. What brand of solar panel does Ray Go Solar uses?Q-cells and Trina Solar. We will ensure that our customers have the most advanced technology of solar panel at the best quality.8. What brand of inverter does Ray Go Solar uses?Solar Edge, SOFAR and Microinverter. We will ensure that our customers have the most advanced technology of solar panel at the best quality.9. Do you provide solar PV battery storage?We currently do not provide this in the package.10. Can I bring along the solar system if I move house?Sure. If you move house, you can bring it along but there is a labor cost for it.11. Any warranty for the solar system?Yes, the product warranty is 12 years and the performance warranty is 25 years.12. What kind of maintenance does solar panels require?Solar panels usually do not need much maintenance over their productive lifetime. All you need to do is keep your panels clear of debris such as dry leaves and bird excrement. As for the system performance, we can monitor your system performance to identify the issues proactively.